Privacy Policy — Arabic Unlocked

Last updated: 4 November 2026

This policy explains what personal data Arabic Unlocked collects, why we collect it, and the choices you have. It applies to our websites and to the Arabic Unlocked mobile app. We are committed to handling your information carefully and in line with UK data protection law.

Who we are

Arabic Unlocked provides Arabic language learning through a mobile app, an online Academy and standalone courses. If you have any questions about this policy or your data, contact us at [email protected].

Information we collect

Account details such as your name and email address when you subscribe or create an account.
Payment information, which is processed securely by our payment provider. We do not store full card numbers on our servers.
Learning progress and app usage, so we can tailor lessons and track your streaks and achievements.
Marketing attribution such as the campaign that referred you, so we understand which content is helpful.
Information about how you reached us, including any advertising you interacted with.
Technical data such as device type and general location, used to keep the service secure and reliable.

How we use your information

To provide and improve the app, Academy and courses.
To process payments and manage your subscription.
To send service messages and, where you have agreed, occasional updates and offers you can unsubscribe from at any time.
To keep our services safe and to meet legal obligations.

Sharing your information

We use trusted third-party providers to run our service, including a payment processor and an email and marketing platform. These providers only receive the data they need to perform their role and are required to protect it. We do not sell your personal data.

Advertising and measurement. We work with advertising and analytics partners to measure how our advertising performs and to make it more relevant. To do this, we may share limited information with them. This may include contact details in a protected form, device and online identifiers, and information about how you interact with our advertising and make purchases. Some partners may process this information outside the UK. We do this because of our legitimate interest in promoting our business, or with your consent where the law requires it. You can object at any time by contacting us.

Data retention

We keep your data for as long as your account is active or as needed to provide the service, and after that only for as long as the law requires or legitimate business needs allow.

Your rights

You have the right to access, correct or delete your personal data, and to object to or restrict certain processing. To exercise any of these rights, email us at [email protected].

Cookies and analytics

Our website uses a small amount of local storage to remember your preferences and the campaign that referred you. We use analytics and similar technologies to understand how our site is used, to improve it and to measure our advertising.

Changes to this policy

We may update this policy from time to time. When we do, we will revise the date at the top of this page.